A renovation process you can actually follow.
Good renovation management makes the important parts visible — what happens next, what has changed, what it costs and who needs to act.
15 steps, calmly sequenced.
- 01Discovery
Initial Enquiry
Submit four core details. Rin reviews your submission promptly.
- 02Discovery
Video Consultation
30–40 min session on WhatsApp Video or Google Meet — household routines, cooking, storage.
- 03Scope
Site Visit
Targeted 5–7 business days post-consultation to inspect conditions, piping and beams.
- 04Scope
Scope Translation
Converting site reality and living priorities into a practical scope of work.
- 05Scope
Formal Quotation
Prepared within 5–7 business days of the site visit, itemised by trade.
- 06Scope
Revisions & Confirmation
Thoughtful adjustment of materials or carpentry until scope matches your comfort.
- 07Agreement
Contract Stage
Formal signing with clear progressive milestones and defined specifications.
- 08Execution
Permits & Mobilisation
HDB permit submission, floor protection and trade scheduling.
- 09Execution
Renovation Work
Hacking, masonry, piping, electrical rough-ins and ceiling frameworks mobilised.
- 10Execution
Weekly / Milestone Updates
Proactive Friday photo/video status updates so you never have to chase.
- 11Execution
Variation Orders if Required
Any site change is documented with exact cost and timeline impact first.
- 12Handover
Completion Walkthrough
Joint site inspection reviewing finishes, cabinet alignment and fixtures.
- 13Handover
Defect Tracking & Rectification
Every touch-up logged on a joint punch-list, then rectified before closure.
- 14Handover
Formal Handover
Final clean site handover, key transfer and documentation.
- 15Aftercare
Aftercare
12-month workmanship warranty applies, subject to the terms of the renovation contract.
You know what is happening and what comes next.
Friday Update
A proactive weekly photo/video status so you never have to chase.
Milestone Updates
Key stage progress shared as each trade completes.
Human WhatsApp
A real person on WhatsApp — not an automated queue.
Documented before it proceeds.
If scope changes, we write down what changes, what it costs, and what it does to timing — before any additional work starts.
Tracked rectification before closure.
Operational Targets
Site visit target: 5–7 business days post-consultation. Quotation target: 5–7 business days post-site visit.
Variation Order Principle
We document what changes, the exact cost, and the timeline impact in writing before additional work proceeds.
Workmanship Warranty
12-month workmanship warranty applies, subject to the terms of the renovation contract.
Ready to start with Step 01?
Share your details and begin with an unhurried, free video consultation.
Talk to Us About What MattersTell us what matters in your home.
You do not need to have everything figured out before speaking to us. Start with a few basic details. We’ll continue the conversation from there.